When one advances in their job, they must frequently rely on others to do their work, which involves trust, assistance, and direction. In essence, it requires emotional intelligence, and self-awareness and empathy are two essential components of emotional intelligence for high potentials. Several studies have found a correlation between self-aware leaders and environments that are welcoming, supporting, and productive. Thus, self-awareness-enhancing activities and experiences for high potentials are crucial. This may be achieved via feedback, evaluations, role plays, and video recordings.
Together with self-awareness, empathy is essential for conflict management, coaching and mentoring subordinates, and motivating and inspiring others. It has also been demonstrated to be necessary for intercultural teams. Empathy, despite its merits, is sometimes undermined by a hyperfocus on goals and performance. Strangely, while empathy tends to weaken as one advances in rank, this is precisely when it is required the most, particularly when one is leading and not performing.
Although many feel that empathy is innate, it may be taught, but it needs a commitment to altering one’s conduct. Empathy abilities may be strengthened by concentrating on inquiry, developing active listening skills, appreciating diverse views, and exhibiting real concern.